The experience wasn't good at all. The person who assisted me knew little of what was going on with my car and didn't explain anything really. Just kept telling me it was a pipe that was broken. I took my car to get fixed because coolant wasn't retaining in my car on Feb 9th. I was told that it'd be $400 -- which is exactly what I paid in 2015 to get the same "coolant pipe" replaced. Once I left my car I received a call that it would be another $200 because the thermostat needed replacing also, something I wasn't told about up front. Two weeks later another pipe all of a sudden gets a leak and there goes another $300 to get it replace. The rep Aaron did knock the price down but that two visit in less than 30 days to get "pipes" replaced on my car. My car has been having issues since and multiple lights have come on. I suggest that your reps learn how to SHOW and EXPLAIN to PAYING customers what is going on with their car and do a THOROUGH check to make sure nothing else is wrong with the car. I will not speak bad about your business but I will not be returning.
You charged me for my Oil change on the 2018 Equinox which should have been @ no cost to me. The New car sticker notates this and it seems that the dealership was unaware of this. I do expect to be reimbursed for the cost.
Purchased a remote start kit and install from GMC website. It was a extremely smooth process and easy to use. The dealership was top notch in scheduling the appointment, service staff was professional and pleasant, installation went quickly. We are very satisfied with the experience and service from Haley.
Brought my 2012 GMC Terrain in for service because I thought there was a hub going bad. They checked it out and I was informed it was a tire starting to cup on the inside. They recommend a 4 wheel alignment and the left rear was out. I appreciate the honesty and will come back again.