We had a great experience with Haley! Unable to find the truck we wanted in PA, we found it in VA. Janet was super helpful and made sure everything went smoothly. We are very happy with our experience and the customer service we received there.
I was very pleased with my recent service, how timely you all were with communicating with me as well as fixing my vehicle. Aaron was patient and helpful. I also felt everything was reasonable considering the work I needed. Everything turned out great!
I feel I've received excellent service so far with Haley. My only "complaint" is the number of emails & texts I receive after scheduling my service appointments. This time, I believe I counted 6 emails & 2 texts reminding me of my appointment. I don't mind receiving a reminder text, but one is sufficient. Also, after every service appointment, I am asked to fill out 2 satisfaction surveys. I understand your need for customer feedback, but I find all of this a bit "overkill", and it is a turnoff for me.