I was concerned about the engine light that had come on the day before and imagined the worst cost wise. However, the agent was helpful in explaining several factors regarding why the light might come on which was a relief. I arrived for the appointment and was greeted with a kind hello from the agent, who immediately got the car into the service department. The car was checked and I was informed of what the issue appeared to be. The cost was not as much as I thought it would be and gave the permission to repair the problem, it was done in less than 2 hours and I was on my way feeling confident to drive the vehicle. Thank you,
I received a friendly reminder from the dealership that my vehicle was due for state inspection this month. I set up a time and date to have this done and a few other things. I was in and out in a reasonable time, job well done by the dealership. Thanks
My mother and I have dealt with Steve at Haley GMC as our salesman for every GMC we have purchased. He checks all the boxes and will make sure you are 110% satisfied. He even came in on one of his days off to help us. Great salesman & person all around!
I have been enjoying my new GMC Acadia so much that it took several times for me to sit down to answer this survey and write my experience. From the time my husband called until we left the dealership, we both felt very welcomed and were treated with kindness and respect. We were never pressured to buy a vehicle or make a quick decision. Our sales consultant, Greg Huband, could not have been any more professional and caring. He really listened to what we needed and answered all of our questions. C.J., the finance manager was very professional as well and was very patient in explaining all the details of the financing and extended warranty options. The entire dealership was very relaxing and less congested than other dealerships we had previously visited. It was definitely worth the one hour drive to Richmond to purchase our new vehicle
I was told the tread on all 4 tires was at 2. Then they tried to tell me I needed 4 new tires at one thousand dollrs. Well one of the tires I just got. I tested the tread on my tires at 2 other places and the readings came back at 3 3 4 5. I knew my new tire should not have been at 2 it was 5. Unacceptable service.