Customer Reviews

The nice young lady show me what to do when I come in for service to beat my horn she also showed me where to get coffee while I wait the mechanic came and explain to me what he have done and I thank him

The work was done in a timely manner and I was kept in the loop of the progress.

A regular customer for approximately 7 years and really appreciate the professionalism and kindness from the Service Department as well as other employees of Haley Buick GMC Airport.

The issue I took my car here for is still not resolved

They Get Me In On Time

Great

Our saleswoman, Diane Kaufman, was great! Very pleasant and she made our experience at Haley a good one.

Work to be accomplished was 15;000 mile service. Arrived at 8:15 for 8:30 service that was scheduled online. Paperwork had to be accomplished twice due to assignment to a person no longer there. Work was completed at 11:30, far too long for what was done.

I went in because a nail was in my tire. I mentioned that it was also time to change oil and rotate tires. I was offered a chance to do the work at that time. I was happy because of the holiday. The offer was appreciated. The work was done in a timely fashion.

Bill Chriswell always takes great care of me

Was traveling in the area from home in Indianapolis. Dealership service department went out of their way to deal with my issue quickly and get me back on the road.

It was on a Saturday at 2:30 pm it was nobody there but two people one who ran the desk and service area and just one other worker that was in the mechanic area. My truck needs a def heater (work done on it) the check engine light came on and come to find out it’s on a recall for it. Nobody was working in parts so he told me he would order the part Monday earliest my truck could be fixed was the first of the year. I haven’t received a call to confirm the part was ordered etc

I love that this dealership is so close To where I live, easy To schedule appointment on line and drop off with that being said I made an appointment for 7:30 and requested one of the packages that was recommended for 45,000 miles. I didn’t pick up my car until after 2pm, had to wait for my car to be brought to me in the cold and I’m not sure that the service I requested is what actually got done on my car.

My appointment was not on 12/26 it was on 12/23. Please get your records straight.

It's always been great

“A” Number One, I Expect nothing less, first class service.

I was a good experience just took a little while to get my vehicle done. The shop done everything that was expected. Thanks.

Everyone was very polite during check in and when my truck was ready.

Usually the service. I had a 10:00 appointment for an oil change and state inspection and had to wait almost 3 hours. What’s the point of having an appointment when the walk ins were being serviced too

Very friendly and courteous.